Returns Policy
If you are in any way unsatisfied with your product, no need to worry! We offer free returns within 30 days of purchase*. You can return your product for store credit, a different product of similar value, or a refund to the original payment method.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will cover the cost of shipping the product back to us**, however, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item. Any additional insurance will be at the cost of the customer.
*Please note the following exceptions to our return and refund policy:
-Only regularly-priced items may be refunded. Unfortunately, sale items cannot be refunded.
-Apparel Items are handled through our manufacturer, Printful, and all returns and exchanges will be subject to their return policy.
**Cost of shipping covered will be no more than the amount paid for shipping by customer for the original order. If this cost is exceeded, the additional cost will be deducted from the refund amount.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will cover the cost of shipping the product back to us**, however, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item. Any additional insurance will be at the cost of the customer.
*Please note the following exceptions to our return and refund policy:
-Only regularly-priced items may be refunded. Unfortunately, sale items cannot be refunded.
-Apparel Items are handled through our manufacturer, Printful, and all returns and exchanges will be subject to their return policy.
**Cost of shipping covered will be no more than the amount paid for shipping by customer for the original order. If this cost is exceeded, the additional cost will be deducted from the refund amount.
Exchanges Policy
We will gladly replace items if they are damaged* or defective** when you receive them. If you need to exchange it for the same item, send us an email at [email protected] and we will send you a new product at no cost. No need to return the original.
*An item is damaged if it arrives to the customer in damaged condition before the customer uses the item. If an item arrives damaged, we simply ask that the customer provide sufficient proof that the item arrived damaged. The most common example of proof would be a photograph of the item, still in it's original packaging, clearly showing it was damaged or defective before the customer received it.
**An item is defective if it arrives in a condition that causes it to break or become unusable outside of normal wear-and-tear or misuse by the customer. These instances are rare and will be addressed on a case-by-case basis.
Exchanges will be granted at our discretion. We're reasonable people, and we hope you are too.
*An item is damaged if it arrives to the customer in damaged condition before the customer uses the item. If an item arrives damaged, we simply ask that the customer provide sufficient proof that the item arrived damaged. The most common example of proof would be a photograph of the item, still in it's original packaging, clearly showing it was damaged or defective before the customer received it.
**An item is defective if it arrives in a condition that causes it to break or become unusable outside of normal wear-and-tear or misuse by the customer. These instances are rare and will be addressed on a case-by-case basis.
Exchanges will be granted at our discretion. We're reasonable people, and we hope you are too.